It is said that 60% of customers say the reason they shop online is “due to the convenience of having the product delivered” ‘Which?.co.uk’. So for the customer product delivery is the most important part of the fulfilment process.
In that same servery 17% of those ask had a late delivery, 3% had not received their order and 2% received damaged goods. Out of 6270 people asked 20% of them had a poor delivery experience. One bad experience could be enough for a customer not to shop at a company again. That’s why it is important that delivery mistakes are kept to a minimum and any problems are dealt with effectively.
There are many delivery options a business can use, just to name a few
The most important thing for a business is to make sure they use the correct delivery option for their product and for their customers.
At Meteor Space our relationships with all the leading courier customers allows us to offer you and your customers the ideal delivery service for your customers.